PRIVACY POLICY

Effective Date: September 1st 2026
 

Iris Domestic Violence ("Iris Domestic Violence," "we," "us," or "our") respects the privacy of our website visitors, clients, survivors, supporters, volunteers, employees, and community members.

Because we provide services to individuals and families affected by domestic violence, we recognize that privacy, confidentiality, and safety are particularly important. We are committed to handling personal information responsibly and taking reasonable steps to protect information submitted through our website.

This Privacy Policy explains how information may be collected, used, protected, and disclosed when you visit or interact with our website.
 

1. INFORMATION WE MAY COLLECT

Depending on how you use our website, we may collect information that you voluntarily provide, including:

• Your name

• Email address

• Telephone number

• Information submitted through contact forms

• Employment or volunteer application information

• Donation-related information, if donations are processed through the website

• Information you provide when requesting services or resources

• Messages, questions, or other communications you send to us

We may also automatically collect certain technical information when you visit the website, such as your IP address, browser type, device information, pages visited, referring website, and general website usage information.

The specific information collected depends on the features and applications enabled on the website.
 

2. INFORMATION RELATING TO SURVIVORS

The safety and confidentiality of survivors is a central priority of Iris Domestic Violence.

Our website is not intended to collect unnecessary identifying information about survivors or individuals seeking confidential domestic violence services.

We strongly encourage visitors seeking services to avoid submitting sensitive or identifying information through general website forms unless specifically requested or instructed by Iris Domestic Violence.

We will not intentionally publish or publicly disclose the identities, addresses, photographs, locations, case information, or other identifying information of survivors or individuals receiving confidential services without appropriate authorization.

For your safety, please do not include information in a website form that could identify your location or put you or another person at risk.
 

3. CONFIDENTIAL LOCATIONS

For safety and security reasons, Iris Domestic Violence may not publicly disclose the physical address or location of confidential facilities, shelters, safe houses, or other protected locations.

Website visitors should not attempt to identify, locate, photograph, or publicly share information concerning confidential facilities or locations.

Information concerning confidential locations will be handled according to Iris Domestic Violence's internal safety and confidentiality policies.
 

4. HOW WE USE INFORMATION

Information collected through the website may be used to:

• Respond to inquiries and requests

• Provide information about our programs and services

• Respond to requests for assistance

• Process volunteer or employment inquiries

• Process donations or other transactions, where applicable

• Communicate with supporters, volunteers, applicants, or community members

• Improve our website and online services

• Maintain website security

• Prevent fraud, misuse, or unauthorized access

• Comply with applicable laws and legal obligations

We will only use personal information for legitimate organizational purposes and in accordance with applicable law.
 

5. WEBSITE FORMS AND COMMUNICATIONS

If you submit information through a website contact form, employment form, volunteer form, newsletter sign-up, or other online feature, the information may be stored and processed through Iris Domestic Violence's website platform and applicable third-party service providers.

Please remember that website forms and email are not necessarily secure methods for communicating highly sensitive information.

If you are seeking confidential domestic violence assistance, please use the contact method specifically designated by Iris Domestic Violence for confidential services.
 

6. WIX AND THIRD-PARTY SERVICE PROVIDERS

This website is hosted and operated using Wix. Information submitted through the website may be processed or stored through Wix and other third-party services used by Iris Domestic Violence.

Wix may collect certain information automatically when visitors interact with a Wix website, including technical information, usage information, and information associated with cookies and similar technologies.

Iris Domestic Violence may also use third-party services for functions such as:

• Website analytics

• Donation processing

• Email communications

• Employment applications

• Volunteer management

• Event registration

• Social media integrations

• Website security

Third-party providers may have their own privacy policies governing their collection and use of information.
 

7. COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies and similar technologies to help the website function, maintain security, understand website usage, and improve the visitor experience.

Some cookies are necessary for the operation and security of the website. Other cookies, including analytics or third-party cookies, may be used depending on the features and integrations installed on the website.

Wix notes that additional cookies may be introduced through third-party applications, analytics services, advertising tools, or other integrations added to a Wix website.

Where required by applicable law, visitors may be provided with options to accept or decline certain non-essential cookies.

Visitors may also manage cookies through their browser settings.
 

8. ANALYTICS

If analytics tools are enabled on this website, we may use them to understand general website traffic and visitor behavior, such as which pages are visited and how visitors interact with the website.

Analytics information may be used to improve website functionality, accessibility, content, and services.
 

9. INFORMATION SHARING

Iris Domestic Violence does not sell personal information for monetary consideration.

We may share information when reasonably necessary to:

• Provide requested services

• Operate and maintain the website

• Work with trusted service providers

• Process donations or other transactions

• Maintain website security

• Comply with applicable laws

• Respond to lawful legal process or government requests

• Protect the rights, safety, and security of Iris Domestic Violence, its personnel, website visitors, or others

We limit access to personal information to individuals and service providers who have a legitimate need to access it.
 

10. CHILDREN'S PRIVACY

Our website is not intended to knowingly collect personal information from children without appropriate authorization.

If you believe that a child has submitted personal information to us through the website without appropriate consent, please contact us so that we can review the information and take appropriate action.
 

11. DATA SECURITY

Iris Domestic Violence takes reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no website, internet transmission, electronic communication, or storage system can be guaranteed to be completely secure.

For this reason, visitors should use caution when submitting sensitive information online.
 

12. ONLINE SAFETY

If you are accessing this website from a device that another person may monitor, consider whether your browsing history, emails, text messages, downloads, or other device activity may be visible to that person.

Deleting browser history does not necessarily erase all records of online activity.

If you are concerned that someone may be monitoring your device, consider using a safer device or seeking assistance from a trusted source.

If you are in immediate danger, call 911.
 

13. YOUR PRIVACY RIGHTS

Depending on where you live and applicable law, you may have certain rights concerning your personal information, including rights to:

• Request access to certain personal information we maintain about you

• Request correction of inaccurate information

• Request deletion of certain information

• Withdraw consent where processing is based on consent

• Request information about how your information is used or shared

• Exercise other rights provided by applicable privacy laws

Requests will be reviewed and handled in accordance with applicable law.
 

14. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to provide services, maintain appropriate organizational records, resolve disputes, comply with legal obligations, and protect the safety and security of our organization and website.

Retention periods may vary depending on the type and purpose of the information.
 

15. THIRD-PARTY LINKS

Our website may contain links to other websites, organizations, agencies, or resources.

Iris Domestic Violence is not responsible for the privacy practices, security, or content of third-party websites.

We encourage visitors to review the privacy policies of websites they visit through links provided on our website.
 

16. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, legal requirements, or organizational practices.

When changes are made, the updated policy will be posted on this page with a revised effective date.
 

17. CONTACT US

If you have questions about this Privacy Policy, our website's collection of information, or your privacy rights, please contact Iris Domestic Violence through the contact information provided on our website.
 

Iris Domestic Violence

Email: info@stopdv.org

Phone: 225.389-3001

Website: stopdv.org